Return to STAS Minirail + Installation Kit
Sort By::
Page of 1


  0 of 0 people found the following review helpful:
 
5 of 5 Outstanding Customer Service January 15, 2018
Reviewer: NYC Customer from New York, NY United States  
I called twice with questions regarding shipping (I needed to ensure product arrived by a certain date). Got the products I wanted in the time frame I needed. Courteous, professional, efficient. Well done!

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 I have now installed three STAS minirails February 24, 2017
Reviewer: Sean from Saratoga Springs, NY United States  
I have now installed three STAS minirails, and while I'm delighted with the results, installing
them wasn't as easy as I expected. Here are some thoughts about my experience.

The only instructions I received comprised one sheet with a template for drilling the holes, and
another with just drawings to guide the process of installing everything.

For the first installation, I used the template, and drilled the holes and inserted the screws. What
I didn't realize was that the ceiling wasn't completely level. The next one I did was to use the
minirail itself to pencil a perfectly level line (which would be covered by the rail itself). So
regardless of the ceiling, the minirail's screws would be set perfectly straight. Might be worth
pointing out the dangers of using the template when the ceiling isn't itself perfectly level, which
is far more likely in a residential situation.

Now for attaching the minirail. According to the instruction, apparently all you do is set the top of the rail against the top of the screws, and click. In none of
the three installations did this work. In fact, I had to use a block of wood to get them to attach. At
first I assumed it was because the screws might have been slightly out of alignment, but using
my minirail to produce a perfectly straight line for the screws didn't make 'clicking' work any
better. Either I've done something wrong, or just clicking doesn't work. And none of the videos
(even ones on YouTube) showed the clicking process.

In two cases, I had to join two minirails. In the illustration for that it's not entirely clear that the connector goes at the back of the rails, so I was trying to get it
inside. I had assumed that putting it at the back would then raise the rail from the surface. Only
after quite a bit of experimenting did I figure it out (but one video I saw on YouTube later did
show this). A better illustration would have saved me some frustrating minutes.

Oh, and one minor point. I don't have metric drill bit, so I couldn’t figure out what a regular bit
size corresponding to 6mm was. Would have been handy to say what to use in case you didn’t
have a 6mm bit.

None of this frustration would have occurred if there was available an actual video of a
STAS employee installing a mini-rail, showing the process start to finish, and pointing
things out that might interfere with a smooth installation. Or, failing that, a much better
set of written directions!

One other point. The clips that come standard with the Minirail Kit - Complete with hooks and cords work OK, but one has to be careful to push the
sides in enough so that they don’t scrape/shave the perlon cords. They are also much harder to
make adjustments to the cords. The Zippers are more expensive, but do a much better job of
sliding pictures up and down, and not just because they can carry much more weight.

But I have to say, once everything is installed, the system works superbly well, looks great (you
can barely see the cords), and allows infinite adjustments to whatever items are hung with it. I
haven’t painted the rails yet, but knowing that I can make them disappear as well, is an added
bonus.

Last point. Customer service is outstanding! I even got an almost instant response on a Sunday,
no less.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Fast Shipping! Holy Cow! February 1, 2017
Reviewer: u49124 from Alamosa, CO United States  
I received my order super fast and faster than anticipated!  I ordered it on a Thursday, it was shipped on Friday and I received it Monday.  I was shocked when it arrived!  Everything was packed really well and everything was included and in pristine condition.  I haven't hung anything yet and the instructions look fairly simple to follow.  I would definitely order from these guys again!

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Ease of use October 14, 2016
Reviewer: Michael Mizenko from Newtown, PA United States  
This product provides an efficient and stylish way to hang most framed art. Combined with the mini-rail system, my walls are kept free of nail holes and the art can be repositioned effortlessly.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Excellent products and service September 28, 2016
Reviewer: Jon from Singapore  
Am glad to have placed an order with you guys.  While the combicaps were damaged in the shipment, Elizabeth who attended to me promised to send the new ones to me immediately.

Just having the minirail installed over the weekend.  It was pretty easy to do so (with help from the handyman).  Next up would be to put up the pictures this weekend.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Looks great August 4, 2016
Reviewer: CJ Kephart from Flower Mound, TX United States  
Simple to install & use immediately!Absolutely love it.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Picture Hanging Systems Shopping Experience Survey July 26, 2016
Reviewer: Emil A. Figueroa from Holmes, NY United States  
Thankful for my brother-in-law who made this installation look easy.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 Easy to install June 7, 2016
Reviewer: Nathan Busch from Dewey, AZ United States  
Very easy to install...be sure to use the correct Philips bit if you use a drill to put the screws in..other than that, very simple and work well.

Was this review helpful to you?

  0 of 0 people found the following review helpful:
 
5 of 5 "Sturdy but discreet" October 29, 2015
Reviewer: An Art Lover from Exeter NH 03833  
The minirail is an elegant solution to my art hanging needs. I live in an old home and like to move art around often. Making holes in the walls had to stop! The minirail is just what I have been looking for.  The rail is small and the hanging cords can be added or subtracted very easily. I can highly recommend this range of products. Thank-You!!

Was this review helpful to you?

   
 
About Shades Picture Hanging Systems

Providing simple, flexible, and elegant picture hanging solutions that make life easier is our passion. As the official US Distributor of high end picture hanging systems, we provide world class products with industry leading customer service. If you have questions about which system is right for your home or gallery, or for details on express shipping, email info@shadespicturehanging.com or call (805) 691-9047. 30 Day Return Guarantee With All Orders!

Keep in touch with US